Delivery & Returns Policy

Delivery 

Standard shipping is £2.95 with despatch made in 2 to 4 working days. This is non-trackable.

If you have any special requirements, please email us at enquiries@thecrazybee.co.uk.

Refund Policy

We want you to be completely satisfied with your purchases from The Crazy Bee. We work hard to offer up the 'best of the best' products with accurate descriptions and high quality images, so hopefully you should always get what you expect. However, if unfortunately this is not the case, we offer a refund or exchange within 14 days of purchase.

Please contact us at enquiries@thecrazybee.co.uk in the first instance.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Once your return is received and approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at enquiries@thecrazybee.co.uk.

Postage details for return and exchange

To return or exchange your product, you should post your product, with your name, to: The Crazy Bee, Glentop, Legion Lane, Kings Worthy, Hants. SO23 7RA.

You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. 
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